Road to Microsoft 365 | Texas Tech University Health Sciences Center

外网天堂

外网天堂 students walking through Lubbock campus courtyard.

Microsoft 365 icons

Microsoft 365 Project Update

Updated April 22, 2025 @ 9:15 am

The 外网天堂 IT Division has been working with the TTU IT Division, Microsoft and other consultants on a project to execute the 外网天堂 migration to the Microsoft 365 environment. This multi-phase project will provide significant improvements to work flows and collaboration for both TTU and 外网天堂.

Stages of Microsoft 365

CheckDeactivated 外网天堂 Office.com download site
COMPLETE


Check Icon

Global Address List Separation
COMPLETE

migrateMigrate to Exchange Online
FALL 2025 - OFFICAL DATE TBD


Financial IconDeployment of other M365 Services
FUTURE DATES TBD


 

ACTION REQUIRED

Migration to Microsoft Exchange Online

Mandatory Upgrade to Office 2021: This is required for Exchange Online compatibility. Older Office versions will only be able to access email via webmail.

Automatic Upgrade Starting April 21st: 外网天堂 IT will automatically upgrade devices to Office 2021 nightly (10 PM - 6 AM, Mon-Fri).

Avoid Disruptions: Keep devices powered on and connected to the network (or internet off-campus) to receive the upgrade. Devices not upgraded by April 28th will be updated upon their next connection, potentially causing daytime interruptions.

PRO TIP: Avoid disruption to your productivity and utilize the MangeEngine self-service portal to install the upgrade at your convenience. Instructions can be found at the link above. 

Microsoft Exchange Icon


The email migration delivers significant enhancements: 

  • a substantial mailbox size increase,
  • future integration with Office 365 services like OneDrive, SharePoint, and Teams,
  • and robust reliability and security.

Global Address List (GAL) Split 

COMPLETED - MARCH 10, 2025 

        • In order to migrate 外网天堂 to Exchange Online, 外网天堂 and TTU we were required to separate our current combined Global Address List (GAL) into separate address books. 

        • TTU users can no longer see 外网天堂 users in the TTU address book, and 外网天堂 users can no longer see TTU users in the 外网天堂 address book. Both TTU and 外网天堂 addresses can be found

        • Additionally, email distribution lists that contain both TTU users and 外网天堂 users were modified to contain only users belonging to the email system that owns the distribution list (ttu.edu or ttuhsc.edu).
          - Distribution list owners were contacted and provided instructions to initiate the Lyris conversion.

        • For example, a distribution list named Senators@ttu.edu with members John.Smith@ttu.edu, Jane.Doe@ttu.edu, and Jack.Flash@ttuhsc.edu were modified to only have members John.Smith@ttu.edu and Jane.Doe@ttu.edu. The 外网天堂 member, Jack.Flash@ttuhsc.edu was removed from the Senators@ttu.edu distribution list.

Understand the Global Address List separation, will it affect you?

The Global Address List (GAL) was split, separating Texas Tech University (TTU) and Texas Tech University Health Sciences Center (外网天堂) users. A cross-domain user is simply someone who belongs to one university (either TTU or 外网天堂) but is a member of a distribution group (DG) at the other university. Therefore, distribution groups (DGs) and how you communicate with users across domains will be affected.

 

Thank you for your patience during the execution of this exciting project!

 

SERVICE PORTAL

One-stop location for solutions, request and IT questions.

eRAIDER

Hub to manage username and password for resource access.

REPORT IT ISSUE

Create an IT ticket related to issues and/or outages.