I Want to Earn Your Business!

By Shannon Stuemke with Ears of Experience

​As anyone with a business knows, there is nothing easy about running one. It takes a lot of hard work and passion to be successful. I remember when I started this travel planning business two and half years ago, I thought it would be easy to get people to book their Disney destination vacations through me. I mean, my services do not cost you anything extra so if you are planning to go, why would you not just book through me? I quickly learned that a quote does not always equal a booking, and just because you may know me personally, does not mean I am entitled to your business. I have to earn that business from you. It is my fault if you do not book with me because somehow, I have missed what you are needing. Don't get me wrong, I know sometimes other circumstances lead to people not being able to travel but for the ones who decide to book on their own or through another party, I take responsibility for not meeting your needs. Maybe I got your budget wrong, chose the wrong resort for your family's needs, or somehow just didn't gain your confidence in my ability to make your vacation everything you want it to be. Either way, it is my fault and I want to do better! I want you to choose me every time!  It is my job to show you what a valuable resource I am and  to ensure you that your travel plans will go off without a hitch. I want you to know that I am an advocate for your vacation and want it to perfectly fit you! 

I would like to review just a few of the ways of how I can benefit your vacation and even help you add more value to a vacation that you are paying a lot of money for.  I mean, let's be honest, these vacations can be pricey and you don't want to feel like you have wasted one penny of it. While at training at the beginning of March, I overheard a guest that was standing in line to see Tinker Bell say " We have been here four hours and have not done a thing because the lines have all been too long." In my mind I was thinking how can you possibly have not rode one thing in four hours. I had been there all morning too and managed to have breakfast, meet some characters, and go on three rides. We were at the same park and experiencing the same crowds. How could have I done so much more than her? I continued to hear her say things like "we spent over a $1000 to be here today and have done nothing." That is very sad to me. I really felt for her, and the agent I was with even asked her if she had used a travel planner. Her answer was "no". We gave her a few tips before we left and even clued her in on the fact that her tickets come with three Fast Passes per person so her group at the very least should be able to ride three rides. This was something she did not realize. She thought you had to purchase Fast Passes. She's not the only one that thinks that! Why am I telling you this story? Because, even if you don't ever book with me, I want you to know that your tickets come with three Fast Passes per paying individual and you can at the very least experience three rides while at the park you are visiting. I can with 100% certainty tell you that anyone who has ever booked their Disney vacation with me will be standing in less lines, see and experience more attractions, and overall add more value to their vacation. 

Let's review what I do!

• To start with , once you have contacted me and told me what your are looking for in your Disney destination vacation, I will begin working on pricing for you that matches your expressed needs. Realize that I do not mind reworking these quotes for you to help you find what you are looking for, but my goal is to get it right the first time! Additionally, these quotes are at no cost to you, but please respect that I put a lot of effort and time into these when I do them for you. I am not compensated by anyone for the time I put into your quotes. I only get paid by Disney once you have traveled! So yes, if I book your vacation over a year or more out, I do not get paid by Disney until you have taken your vacation. And...if you request a quote from me and decide to book on your own, guess what? Yep! Nada! 
• I book directly through Disney (or Universal) so you are getting the exact same pricing that you would find on the consumer site! The difference? You are getting my complimentary travel planning services when you book the package through me (packages must include at least 3 park days). One of the services I provide is price watching and automatic adjusting.  When you book directly through Disney, you will not have someone advocating to get you a better price on your vacation. However, when you book through me, I will automatically adjust you to the better price if it applies to your package. 
• I can be involved in as little or as much of the planning as you like. My services include: offering dining suggestions, educating you on how to best use your Fast Passes, providing you with tips and tricks to enhance your vacation, and even getting up WAY EARLY to make the reservations for you so you don't have to. Once you are on your vacation, I continue to be an advocate for your vacation. If there is a problem, I work to get it fixed for you. 
• I am an expert and I have 300 other experts in my agency to back me up ! I'm just going to say it because I truly believe it. I'm good at what I do. I love doing what I do. I know you will love your vacation more when you book it through me! I know if you ask around or take a look at the reviews on my business page, you will see this for yourself. 

I want your business because I know I can make your vacation more than you ever expected it to be. That is important to me because I want you and your family to experience the same magic my family does every time we take a Disney destination vacation. Everyone should be able to get the most out of what they pay for and I can help you do that.  I am your biggest advocate and your biggest fan for YOUR VACATION! I hope you will consider booking your vacation with me. 

If you feel you have received exceptional service from me and believe that I have been an asset to your vacation, please share the news about my services. This can be done in many ways. Share this newsletter with someone. Get on my Facebook page and leave a review. Better yet, go to your Facebook page and talk about my services and your experiences. If you know someone is thinking about planning a Disney destination vacation or Universal vacation, give them my contact info. Your referrals are the one thing that has the biggest impact on the growth of my business. Thank you for believing in what I do!